Frequently Asked Questions
Everything you need to know about your Sprigs Life experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days, while international shipping varies by location.
How do I return or exchange an item?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. To start a return or exchange, please visit our online Return Portal with your order number.
Are your materials sustainably sourced?
At Sprigs Life, we prioritize ethical fashion. We use a mix of organic cotton, recycled polyester, and eco-friendly dyes to ensure our products are as kind to the planet as they are to your skin.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through our partners at Afterpay.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
